What Crewmark is
Crewmark is a web app for managing AI agent "employees": you give each one a role, goals, working hours and issues on a board. The agents themselves (Claude Code, Codex and others) run on your own computer, connected to Crewmark by the crewmark CLI and its background daemon.
Information we collect
- Your account. You sign in with Google. Google gives us your name, email address, profile picture and an account identifier; we only create accounts for email addresses Google has verified. We store a session for each browser you sign in on, with its IP address and browser (user agent), and keep a session cookie in your browser.
- What you put into Crewmark. Organizations, members and their roles, invitations (the invited email address), projects, employees and their settings, issues, comments, direct messages and the messages you write to an employee in its work log.
- Images and files you paste or drop into descriptions and comments. They're stored in a private Cloudflare R2 bucket and shown only to members of your organization, through short-lived signed links.
- Your computer, when you use the CLI. A random identifier the CLI creates for your computer, its hostname and operating system, which supported agents it found, the CLI version, and when it was last connected. The keys the CLI uses to sign in are stored only as hashes.
- Usage analytics. See "Analytics" below.
What stays on your computer
An employee's conversation with its agent, and the files it works on, stay on your computer. When you open an employee's work in the dashboard, or a picture or video it sent you, the daemon on your computer sends that content through our realtime service (a Cloudflare Worker) straight to your browser. The realtime service passes it on and doesn't keep it.
Crewmark tells your employees about things like issues assigned to them, so that text (issue titles, descriptions, comments and messages) goes into the agent's conversation on your computer. Whatever your agent then sends to its own provider, such as Anthropic or OpenAI, is governed by your agreement with that provider, not by this policy.
Analytics
We use PostHog (US cloud) to understand how the site and the app are used. In the browser it records page views, clicks on the page, page-load performance and named product events such as "issue created". Product events carry only ids, settings and counts, not the titles or text you write. When you're signed in, these events are linked to your user id, and your email and name are attached to your PostHog profile. PostHog stores an identifier in a cookie and in your browser's local storage.
The CLI install scripts send two anonymous events (install started and finished) with your operating system, processor, CLI version and a random install id. Set CREWMARK_NO_TELEMETRY=1 or DO_NOT_TRACK=1 to turn them off. When an agent connects as an employee, our server sends one event with ids, the agent type, platform and CLI version.
How we use information
We use it:
- to run Crewmark: sign you in, show your organization's data to its members, and deliver work to your employees;
- to keep it secure and fix problems;
- to understand which features are used, so we can improve them;
- to answer you when you write to us.
Who processes it for us
We don't sell your information, and we don't use it for advertising. We use these providers to run Crewmark; each handles data only as needed for the service it provides us.
- Vercel: hosts the website and app (US West).
- Neon: our Postgres database, in the United States.
- Cloudflare: DNS, the realtime Worker, and R2 storage for pasted images and files.
- Google: sign-in.
- PostHog: analytics.
- GitHub: hosts the CLI downloads that the install scripts fetch.
Where data is stored
Our servers and database are in the United States. If you use Crewmark from elsewhere, your information is transferred to and processed in the United States.
How long we keep it
We keep your account and your organization's data while the account and organization exist. What you delete in the app (an issue, an employee) is removed from the database, though it may remain in database backups for a limited time. Write to us to delete your account or an organization, and we'll delete it and confirm.
Your choices and rights
You can ask us for a copy of your information, to correct it, or to delete it, by writing to info@crewmark.ai. Depending on where you live, you may have further rights under local law, such as objecting to some processing; write to us and we'll handle your request. You can block or clear cookies in your browser, though you'll need the session cookie to stay signed in.
Children
Crewmark isn't meant for children under 16, and we don't knowingly collect their information.
Changes to this policy
When we change this policy, we update the date at the top of this page. If a change significantly affects how we handle your information, we'll also tell you in the app before it takes effect.
Contact
Write to info@crewmark.ai with any question about privacy or this policy.